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Register of Directors UK: Charity Trustee Records

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Part ofCorporate Legal Documents UK

Updated June 2026 · England & Wales
If your charity is set up as a company limited by guarantee, the law expects you to keep proper records of the people running it. One of those records is the register of directors, who in a charitable company are usually the same individuals acting as trustees. It is a practical document, not just a formality, and failing to maintain it correctly can create problems with Companies House, the Charity Commission, and anyone who has a legitimate reason to check who is behind the organisation. This guide walks through what the register is for, what information belongs in it, where it should be held, and how it fits alongside the other governance duties that come with running a charitable company in England and Wales.

Overview

The register of directors is an internal record every company incorporated in the UK must keep, setting out the people currently appointed to run the organisation. For a charity that has chosen the company limited by guarantee structure, the same individuals are typically both company directors under the Companies Act 2006 and charity trustees under charity law.

That dual role means the register serves a dual purpose: it satisfies company law duties and supports the transparency expected of a charity. The register is distinct from the public record held at Companies House, although the two overlap. Companies House holds the filed details of directors based on forms submitted by the company.

The register kept by the company itself is the authoritative internal list, and it must be kept up to date whenever someone is appointed, resigns, or has a change of personal details. Members of the company can inspect it for free, and members of the public may inspect it on request, though a reasonable fee can apply.

Key steps

  1. Confirm who counts as a director. List every person formally appointed to the board, including anyone treated as a shadow director if they habitually direct how the board acts. For a charitable company, these people are almost always the trustees as well, so cross-check the list against your trustee records to make sure nothing has drifted out of sync.
  2. Gather the required information for each director. For each person you need their full name and any former names used for business purposes, a service address, their usual country of residence, nationality, business occupation, date of birth, and the date they were appointed. Keep the residential address in the separate register of directors' residential addresses, which is not open to the public.
  3. Set up the register in a format that works for you. The register can be kept in a bound book, in loose-leaf form, or electronically, provided entries are properly recorded and protected against tampering. Whichever format you choose, make sure it is clearly labelled, kept at the registered office or a single alternative inspection location notified to Companies House, and accessible when someone exercises their right to inspect.
  4. Update the register whenever changes happen. Record new appointments, resignations, removals, and changes of personal details as soon as they occur. File the corresponding notifications with Companies House within the statutory timescales, and let the Charity Commission know about trustee changes through its online service. Keeping the two sets of filings aligned avoids awkward mismatches later.
  5. Handle inspection requests properly. Members can inspect the register without charge. Non-members can inspect it on payment of a fee set under the Companies Act regulations, check gov.uk for the current amount. Requests must state the person's name, address, and purpose, and the company can apply to court if it believes the request is not for a proper purpose. Refusing a legitimate request can expose the company and its officers to penalties.

Common questions

If you're dealing with this kind of situation, a call with an experienced legal adviser can help you work out the right next step — from £149.

Common questions

Q Are charity trustees and company directors the same people in a charitable company?
In a charity structured as a company limited by guarantee, yes, the individuals on the board are both directors for Companies Act purposes and trustees for charity law purposes. They carry duties under both regimes at the same time. Some charities refer to them as trustees in their governing documents even though Companies House still records them as directors, and both labels are legally correct for the same people.
Q What is a service address and can it be the same as my home address?
A service address is the address used for official correspondence to a director. It can be anywhere that post can reliably be delivered, including the company's registered office. You can use your home address as the service address, but in that case it will appear on the public record. Many directors use the registered office or a separate business address to keep their home address out of public view.
Q Does the public register at Companies House replace the need for an internal register?
No. The company must keep its own register of directors at the registered office or a notified alternative location, even though overlapping information appears at Companies House. The internal register is the company's own authoritative record and is the one that members and the public have a statutory right to inspect. Relying solely on the Companies House record does not satisfy the duty to keep a register.
Q Who can ask to see the register and can I refuse?
Members of the company can inspect the register free of charge. Anyone else can request inspection on payment of the prescribed fee, provided they supply their name, address, and the purpose of the request. If the company believes the purpose is improper, it can apply to court within a short window to avoid complying. Unjustified refusal can lead to a criminal offence by the company and its officers.
Q What happens if I do not keep the register properly?
Failing to maintain the register, refusing lawful inspection, or not recording changes can be a criminal offence under the Companies Act, with every officer in default potentially liable. For a charity there can also be regulatory consequences if the Charity Commission sees poor governance. A court can order immediate inspection and can make further directions if the company does not put things right promptly.
Q Do I still need a register if my charity is a CIO rather than a company?
Charitable Incorporated Organisations are regulated by the Charity Commission rather than Companies House and follow a different rulebook. They still need to keep proper records of their trustees, but the specific Companies Act duties described here do not apply in the same way. If your charity is a CIO or an unincorporated association, check the requirements that apply to your structure rather than the company law rules.
Q How quickly do changes need to be reported?
Appointments, resignations, and changes to a director's details should be entered in the register promptly and notified to Companies House within the statutory time limit, which is generally 14 days for most changes. Trustee changes should also be reported to the Charity Commission. Delays can create inconsistencies between the internal register and public records, which can cause problems with banks, funders, and auditors.
If you're dealing with this kind of situation, a call with an experienced legal adviser can help you work out the right next step — from £149.

Sources

This guide is based on primary UK law and official guidance.

Brad Askew, Solicitor (non-practising)

Written & reviewed by

Brad Askew Solicitor (non-practising)

Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice. LegalDocuments.co.uk is not a law firm and does not provide regulated legal advice.

Legal disclaimer
This article is for general information only. It is a tool to help you find your way — not legal advice, and not a substitute for speaking to a qualified adviser about your situation.