Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice.
Updated June 2026 · England & Wales
Every charity needs trustees who make decisions with the charity's purposes firmly in mind. When personal interests or outside loyalties creep into the boardroom, even unintentionally, the integrity of those decisions can be called into question. A written conflict of interest policy gives trustees a practical framework for spotting these situations early, handling them properly, and keeping a clear record of what happened.
It is one of the more straightforward governance tools a charitable company limited by guarantee can adopt, yet it does a great deal of heavy lifting when things get complicated. This page walks through what such a policy typically covers, why the Charity Commission expects trustees to have one, and the kinds of scenarios where having a policy in place protects both the charity and the individuals running it.
What this document is
A trustee conflict of interest policy is an internal governance document that sets out how the board of a charity will handle situations where a trustee has a competing personal, financial, or loyalty-based interest in a matter being discussed. It is not a piece of legislation in itself, but it reflects the duties that trustees already owe under charity law and company law where the charity is incorporated.
The policy usually defines what counts as a conflict, describes how trustees should declare interests at the start of meetings and when new matters arise, and explains what should happen next, for example withdrawing from a discussion or abstaining from a vote. It also covers record-keeping, so that the charity can demonstrate to regulators, funders, beneficiaries, and the public that decisions were made properly.
Charities registered in England and Wales are expected to follow the Charity Commission's guidance on this area, and most grant-making bodies will ask to see a policy before releasing funds.
How to use this document
Spotting a potential conflict. Trustees should consider, before each meeting and as new items arise, whether they or anyone closely connected to them stands to gain or lose from a decision, or whether another role they hold could pull them in a different direction. Early identification is far easier than unpicking a decision later.
Declaring the interest openly. Once a trustee notices a conflict, they should tell the chair or the full board promptly and in plain terms. The declaration should cover what the interest is, who else it affects, and whether it is financial or based on loyalty to another organisation or individual.
Deciding how to manage it. The remaining trustees then decide the right response. In many cases the conflicted trustee will leave the room, not take part in the discussion, and not vote. For more significant matters the board may need to take further steps to protect the decision-making process.
Recording what happened. The minutes should capture the declaration, the decision about how to handle it, who took part in the discussion, and the reasoning behind the outcome. A register of interests maintained alongside the minutes helps keep the picture current between meetings.
Reviewing the policy periodically. Boards should revisit the policy every so often to check it still reflects how the charity operates, any changes in Charity Commission guidance, and lessons learned from real situations that have come up. A policy left untouched for years tends to drift out of step with practice.
Q What counts as a conflict of interest for a charity trustee?
A conflict arises whenever a trustee's duty to act in the charity's best interests could be influenced by something else. This might be a financial benefit to the trustee or a connected person, such as a family member or business they are involved with. It can also be a loyalty conflict, where the trustee sits on another board or has a close relationship with a body that the charity is dealing with.
Q Does every charity need a written policy?
There is no single statute that requires one, but the Charity Commission strongly expects trustees to have clear arrangements for managing conflicts, and a written policy is the most practical way to show this. Funders, auditors, and regulators routinely ask to see one. For a charitable company limited by guarantee, having a documented approach also helps directors meet their duties under company law.
Q What should a trustee do if they realise they have a conflict mid-meeting?
They should raise it with the chair as soon as they spot it rather than waiting for the item to conclude. The board can then decide whether the trustee should leave the room, abstain from voting, or take part in the discussion in a limited way. The key is transparency, acting quickly, and making sure the minutes reflect what was declared and how it was handled.
Q Can a conflicted trustee still receive information about the item?
This depends on the circumstances and what the policy says. In straightforward cases, papers relating to the conflicted matter are often withheld from that trustee, or they are asked to leave for that agenda item. For more complex situations, the board may need to think carefully about what is proportionate and keep a clear record of the reasoning.
Q How often should the board review the register of interests?
A common approach is to ask trustees to review and update their declarations at least once a year, often at the start of a financial year or around the annual general meeting. Trustees should also update their entry whenever something changes, for example taking on a new directorship or starting a new role elsewhere. Between formal reviews, declarations should be invited at every board meeting.
Q What happens if a conflict is not properly managed?
Poorly handled conflicts can lead to decisions being challenged, reputational harm, problems with funders, and in serious cases regulatory action by the Charity Commission. Trustees may also face personal exposure under company law where the charity is incorporated. A documented policy, followed consistently, is one of the clearest defences against these risks.
Q Does the policy cover payments to trustees?
Trustee payments are a closely related but distinct area. Payments for serving as a trustee are generally restricted, while payments for goods or services supplied by a trustee are subject to specific rules in the charity's governing document and charity law. A conflict of interest policy will usually reference these rules and ensure any such arrangement is declared and managed properly.
Conflicts of interest rarely arrive with a neat label attached, and knowing whether to withdraw, abstain, or simply declare can feel uncertain in the moment. An experienced legal adviser can talk through the situation you are facing on the call and help you think about what to do next, based on what you describe.
✓Plain-English answers to your specific questions about the conflict
✓Practical perspective on how to handle it at your next board meeting
✓A clearer sense of what to record in the minutes and register of interests
✓Guidance tailored to what you describe about your charity's circumstances
Personal call · For information only · Independent advisers
Written & reviewed by
Brad Askew Solicitor (non-practising)
Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice. LegalDocuments.co.uk is not a law firm and does not provide regulated legal advice.
This article is for general information only. It is a tool to help you find your way — not legal advice, and not a substitute for speaking to a qualified adviser about your situation.