Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice.
Updated June 2026 · England & Wales
When a charity receives money or property that it is legally entitled to keep but that trustees feel, on moral grounds, ought to go to someone else, the law recognises a narrow route for honouring that conscience: the ex gratia payment. This area was reshaped by the Charities Act 2022, which gave trustees more room to act without first seeking permission from the Charity Commission, provided certain limits are respected.
If you sit on a charity board and face a situation where refusing to return or redirect funds would feel morally indefensible, this page walks you through how the rules now work in England and Wales, what thresholds apply, and where the Commission's approval is still needed.
Overview
An ex gratia payment, in a charity context, is a transfer of money or assets that trustees make not because the charity is legally required to pay, but because they feel morally bound to do so. A classic example is where a deceased donor's Will leaves a gift to a charity, but family correspondence makes clear the donor intended to change the Will shortly before death to reduce or remove that gift.
The charity has no legal obligation to hand anything back, yet trustees may feel that keeping the full amount would be wrong. Historically, trustees needed the Charity Commission's authorisation under section 106 of the Charities Act 2011 before making such a payment, because charity assets must ordinarily be used strictly for charitable purposes.
The Charities Act 2022 introduced reforms that allow trustees to make smaller ex gratia payments on their own authority, within set financial limits linked to the charity's annual gross income, and to delegate the decision to staff or a committee rather than requiring the full trustee board to sign off every time.
Key steps
Check whether a genuine moral obligation exists. Ex gratia payments are only lawful where trustees believe they are under a moral duty to act, not simply because a payment would be kind or generous. The classic test asks whether, if the trustees were acting in their own personal capacity rather than as trustees, they would feel morally bound to make the payment.
Work out the relevant income threshold. The permitted amount trustees can pay without Commission authorisation depends on the charity's gross income in its last financial year. Higher-income charities are allowed larger ex gratia payments on their own authority, while smaller charities face tighter limits. Check the current figures on gov.uk before relying on any specific number.
Decide who will make the call. Trustees can now delegate the decision to a member of staff, a committee, or another suitable person, which is particularly useful for larger charities dealing with legacies and bequests at scale. Whoever decides must still apply the moral obligation test properly and keep a clear record of their reasoning.
Document the decision and the rationale. Good governance requires written minutes showing the facts considered, why the moral obligation was accepted, the amount paid, and how it fits within the statutory threshold. This record protects trustees if the decision is later questioned by regulators, members, or beneficiaries.
Seek Commission authorisation if the payment exceeds the threshold. Where the proposed payment is larger than the statutory limit for the charity's income band, or where there is any doubt about whether the power applies, trustees should apply to the Charity Commission for authorisation before paying. Acting outside the statutory power without approval can expose trustees to personal liability.
Q What counts as a moral obligation for these purposes?
The test is objective: would a reasonable person in the trustees' position, setting aside the fact that they are trustees, feel morally bound to make the payment? A vague sense of unfairness is not enough. There usually needs to be something specific, such as evidence of a donor's changed intention, a clerical error, or a family circumstance that makes keeping the funds feel indefensible.
Q Do the new powers apply to every charity in England and Wales?
The Charities Act 2022 broadened the scope so that more charities, including certain statutory charities that were previously excluded, can rely on the ex gratia power. That said, the constitution of the charity and any specific restrictions on its assets still matter. Trustees of unusual or statutory bodies should check whether anything in their governing framework limits or overrides the general rule.
Q Can trustees delegate the decision to staff?
Yes. One of the practical reforms in the Act is that trustees no longer need to take every ex gratia decision at board level. They can delegate the power to a named officer, a committee, or another suitable person. Delegation is particularly helpful for charities that handle many legacies each year, provided the decision-maker applies the correct test and keeps proper records.
Q What happens if a payment exceeds the statutory threshold?
If the proposed payment is larger than the amount permitted for the charity's income band, trustees must apply to the Charity Commission for authorisation before paying. The Commission will consider whether there is a genuine moral obligation and whether the payment is appropriate. Making an unauthorised payment above the threshold can amount to a breach of trust.
Q Can a decision to refuse an ex gratia payment be reviewed?
Yes. The Act introduced a right for the person who would have benefited, or their representatives, to ask for a review of a refusal. This is a useful safeguard because it prevents trustees from shutting down legitimate moral claims without proper consideration. The review process sits alongside the Commission's broader oversight of trustee conduct.
Q Is an ex gratia payment the same as a compromise of a legal claim?
No. Where someone has an actual or arguable legal claim against the charity, settling it is a separate matter governed by different rules. Ex gratia payments are specifically for situations where the charity is legally entitled to keep the funds but trustees feel morally obliged to part with them. Mixing the two categories up can lead to governance problems.
Q Do ex gratia payments need to be reported publicly?
Charities already report on their financial activities through their annual accounts and trustees' report. Material ex gratia payments, particularly any that required Commission authorisation, should generally be explained transparently in those reports so that donors and regulators can see how trustees exercised the power. The detail expected will depend on the size and nature of the charity.
Ex gratia decisions sit on the awkward line between legal entitlement and moral conscience, and getting them wrong can create personal risk for trustees. An experienced legal adviser can help you think through the moral obligation test and the thresholds based on what you describe on the call.
✓A plain-English walk-through of how the ex gratia power works for what you describe
✓Practical perspective on whether the moral obligation test is likely to be met
✓Clarity on when Charity Commission authorisation is still needed in your circumstances
✓Answers to your specific questions about delegation, thresholds and record-keeping
Personal call · For information only · Independent advisers
Written & reviewed by
Brad Askew Solicitor (non-practising)
Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice. LegalDocuments.co.uk is not a law firm and does not provide regulated legal advice.
This article is for general information only. It is a tool to help you find your way — not legal advice, and not a substitute for speaking to a qualified adviser about your situation.