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Mobile Phone Driving Law UK: Penalties & Rules

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Part ofRoad Traffic

Updated June 2026 · England & Wales
Picking up your phone behind the wheel is one of the easiest ways to lose your licence in the UK, and the rules are stricter than many drivers realise. The law does not just cover calls and texts. It captures almost any interaction with a hand-held device, including scrolling, tapping, or simply glancing at a notification. This guide walks through how the offence is defined, when it applies, the penalties that can follow, and the narrow circumstances where hands-free or emergency use may be permitted. Whether you are a new driver worried about losing your licence within the probationary period, or a professional driver concerned about your livelihood, understanding where the lines are drawn is essential. The rules tightened significantly in 2022, closing loopholes that previously allowed things like taking photos or scrolling through music without a clear penalty.

Overview

The offence of driving while using a hand-held mobile phone sits within the Road Traffic Act 1988 and is given practical shape by Regulation 110 of the Road Vehicles (Construction and Use) Regulations 1986. Following changes that came into force in March 2022, the scope of what counts as 'using' a device was widened considerably.

It is no longer limited to interactive communication such as calls or texts. The current position captures virtually any standalone function performed on a hand-held phone or similar device while driving, including taking photos or video, scrolling through playlists, unlocking the screen, checking the time, or playing a game.

The offence applies whenever a person is driving on a road, and the courts have consistently treated 'driving' broadly. That includes stationary moments in traffic, at lights, or when a stop-start system has cut the engine. The only clearly accepted exceptions are a genuine 999 call where stopping is unsafe or impractical, and using a device to make a contactless payment at a drive-through where the vehicle is stationary.

Key steps

  1. Keep the phone out of your hand. If the device is hand-held while you are driving, the offence is generally made out. Mount the phone in a cradle on the windscreen or dashboard before you set off, and make sure the mount does not obstruct your view of the road.
  2. Set up hands-free before moving. Pair your phone with the car's Bluetooth or a hands-free kit while parked. Although hands-free use is not automatically illegal, you can still be prosecuted for careless driving if your attention drifts, so keep interactions brief.
  3. Treat traffic stops as driving time. The law applies when you are stopped at lights, crawling in a queue, or waiting at a junction with the engine running or in auto stop-start mode. If you genuinely need to use a phone, pull over somewhere safe, switch off the engine and remove the key.
  4. Know the exceptions and do not stretch them. A 999 call is permitted only where it is unsafe or impractical to stop, and contactless payments are permitted only when stationary at a point of payment such as a drive-through. Anything beyond these narrow situations risks prosecution.
  5. Respond properly if you are stopped. If a police officer issues a fixed penalty notice, you generally have a set window to accept it or request a court hearing. Check gov.uk for the current response period and think carefully before pleading, particularly if you are a new driver or a professional driver.
If you're dealing with this kind of situation, a call with an experienced legal adviser can help you work out the right next step — from £89.

Common questions

Q Can I be penalised for using my phone while stopped at a red light?
Yes. The law treats you as driving whenever you are in control of the vehicle on a road, which includes being stationary at traffic lights, in a traffic jam, or while the engine has cut out under a stop-start system. Picking up the phone in these moments carries the same penalty as using it while the car is moving. To use your phone lawfully, you need to be properly parked with the engine off.
Q Is hands-free use always legal?
Not quite. Using a properly mounted phone or a Bluetooth system is not itself an offence, but if the police consider that your driving fell below the expected standard because you were distracted, you can still be prosecuted for careless or dangerous driving. Those offences carry their own penalties, which can be more severe than the fixed penalty for hand-held use. The safest approach is to keep conversations short.
Q What happens if I am a new driver caught using my phone?
Drivers within the two-year probationary period after passing their test will generally have their licence revoked if they accumulate six or more points. Because the fixed penalty for hand-held phone use is set at six points, a single offence is usually enough to trigger revocation. You would then need to reapply for a provisional licence and pass both theory and practical tests again.
Q Can I use my phone to pay at a drive-through?
Yes, within limits. The regulations allow contactless payment using a hand-held device when the vehicle is stationary and the payment is being made for goods or services received at the same time, such as at a drive-through till or a car park barrier. The exception does not extend to browsing apps, checking emails, or making payments while the vehicle is moving.
Q What should I do if I receive a fixed penalty notice?
You typically have a short window to either accept the notice, which means paying the fine and taking the points, or request a court hearing to contest it. Before deciding, think about how the points will affect your licence and insurance, particularly if you are a new driver or hold a professional licence. Check gov.uk for the current fine amount and deadlines, as these can change.
Q Does the law cover satnavs and other devices?
A dedicated satnav is generally treated differently from a phone, but it must still be positioned so that it does not obstruct your view and must not be hand-held while you are driving. If you use your mobile phone as a satnav, it needs to be in a secure cradle and you should set the route before starting your journey. Touching the screen to reprogram it while driving can still amount to an offence.
Q Can I be prosecuted if I was only checking the time?
Yes. Since the rules were tightened, simply holding the phone and interacting with it in almost any way while driving falls within the offence. That includes glancing at the time, dismissing a notification, or unlocking the screen. The legislation intentionally covers standalone functions, not just calls and messages, so there is no safe 'quick check' of a hand-held device while you are driving.
If you're dealing with this kind of situation, a call with an experienced legal adviser can help you work out the right next step — from £89.

Sources

This guide is based on primary UK law and official guidance.

Brad Askew, Solicitor (non-practising)

Written & reviewed by

Brad Askew Solicitor (non-practising)

Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice. LegalDocuments.co.uk is not a law firm and does not provide regulated legal advice.

Legal disclaimer
This article is for general information only. It is a tool to help you find your way — not legal advice, and not a substitute for speaking to a qualified adviser about your situation.