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Home/Legal Advice Helpline

Talk it through
with an adviser.

A phone call with an experienced legal adviser, today. One fixed price — £89 for personal matters, £149 for business. No hourly rates, no meter ticking.

✓Real person, not a chatbot
✓Callback within 2 hours
✓Provided by Law Express Ltd
✓No subscription

Who you’re speaking to · what you’re paying for

Calls are answered by experienced legal advisers at Law Express Ltd. Many have worked in private practice in UK law firms; they are not currently practising solicitors. Law Express is a legal-information service, not an SRA-regulated firm — the call provides general legal guidance, not formal legal advice or representation.

Solicitors typically charge £200–£300 per hour. Our fixed price is £89 personal / £149 business for a call — no clock running, no hourly meter. If we’re not able to help with your situation, we’ll refund you.

Two prices,
one clear question to answer.

Is this call about you personally, or is it about a business? Everything else is the same — same advisers, same callback time, same call.

Personal
For you.
Tenancy, employment, family, consumer, wills, probate, divorce, disputes with individuals or landlords — anything in your personal life.
£89
One call · as long as it takes
✓Understand a notice, letter or contract you’ve received
✓Think through what to do before acting
✓Know if you need a solicitor or can handle it yourself
✓Plain English guidance tailored to what you describe

Book a personal call→

Business
For your business.
Contracts, commercial disputes, Companies House, employment as an employer, shareholder issues, commercial property, supplier issues.
£149
One call · as long as it takes
✓Review a commercial situation or contract point
✓Think through a dispute before escalating
✓Know whether to instruct a solicitor or handle it yourself
✓Commercial perspective on what you describe

Book a business call→

How it works.

01

Pick personal or business

Two options above — whichever fits the matter you’re calling about.

02

Pay securely

One-off payment via Stripe. No subscription, no hidden charges.

03

Callback within 2 hours

During business hours an experienced legal adviser calls you back on the number you provide.

04

Get clarity

Plain English guidance tailored to your situation. No jargon, no meter.

Three situations where a call makes sense.

You’ve received a document and aren’t sure what it means
A Section 21 notice. A letter before action. A Companies House filing. An employer warning letter. The adviser will help you understand what it says, what rights you have, and what happens next.
You need to take action and want to know where you stand
Ending a tenancy. Pushing back on a redundancy. Disputing a refund. Responding to a small claims letter. The adviser will help you think through what to do based on what you describe.
You’re creating a document and want to be sure it covers what it should
Drafting a will. Writing a contract. Sending a letter of demand. The adviser will help you think through the clauses or terms you might need.

Common questions.

Is this legal advice?+
The adviser gives you general legal guidance based on what you describe. They won’t represent you, write a formal legal opinion, or review documents in detail. For those, you need a solicitor. The helpline is for understanding your situation and knowing what to do next.
How do I know which tier to pick — personal or business?+
If the matter is about you as an individual, it’s a £89 personal call. If it’s about a company you run, a commercial contract, a business dispute, or any matter on behalf of your business, it’s a £149 business call. If you’re unsure, pick personal — the adviser will tell you if it should be upgraded.
Who actually answers the phone?+
The helpline is provided by Law Express Ltd, a legal guidance company. Calls are answered by experienced legal advisers — the same helpline used by some UK insurers for their policyholders.
What if my matter needs more than one call?+
Most people get what they need from a single call. If you want a follow-up on the same matter, book a second call. For anything that needs ongoing representation, you’ll need a solicitor — the adviser will tell you so if that’s the case.
Can I get a refund if the call isn’t useful?+
Yes. If you feel the call didn’t help with your situation, contact us within 7 days and we’ll refund in full. No friction, no forms.

Not legal advice. This is a telephone guidance service provided by Law Express Ltd, a separate company. LegalDocuments.co.uk and Law Express Ltd are not law firms and do not provide legal advice. Callers receive general telephone guidance based on the situation they describe. For advice on your specific matter, please consult a qualified solicitor.