Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice.
Updated June 2026 · England & Wales
A Commission Agreement is one of those commercial contracts that looks straightforward on the surface but causes a surprising number of disputes when it is not drafted properly. At its heart, it sets out the terms on which one business (the Introducer) brings potential customers to another business (the Supplier) in exchange for a fee or percentage of the resulting sale.
You will sometimes see the same arrangement called an Introducer Agreement or a Finder's Fee Agreement, and the core idea is identical. I'm Brad Askew, and in this guide I want to walk you through how these agreements work in practice under English law, what the key clauses actually do, and where founders and small business owners typically trip up.
Whether you are the party paying the commission or the one earning it, knowing what to look for before you sign can save a lot of awkward conversations later.
What this document is
A Commission Agreement is a commercial contract between a Supplier of goods or services and an Introducer who agrees to refer potential customers in return for payment. The Introducer does not sell anything directly, take ownership of stock, or sign contracts on the Supplier's behalf.
Their job is to make the introduction. The Supplier then decides whether to contract with that prospect and, if a deal is done, pays the agreed commission. This type of arrangement sits somewhere between a pure referral and a full agency relationship, and the distinction matters.
A genuine Introducer-style contract is generally not caught by the Commercial Agents (Council Directive) Regulations 1993, which apply to agents who negotiate or conclude sales of goods on behalf of a principal. Getting the drafting right is what keeps the arrangement on the Introducer side of that line.
A well written Commission Agreement sets out who the parties are, what counts as a qualifying introduction, how commission is calculated and paid, how long the arrangement lasts, and what happens if the Introducer brings the same customer back a year later.
How to use this document
Agree the commercial basics first. Before anyone reaches for a draft, the Supplier and Introducer need to be aligned on three things: what qualifies as a valid introduction, how commission is calculated (flat fee, percentage of invoice value, or share of net income), and when it becomes payable. Write these down in plain terms before you start on legal wording.
Define the scope and territory clearly. Specify whether the Introducer is working on a named list of prospects, a particular sector, a geographic region, or an open field. Vague scope is the single biggest cause of commission disputes, because both sides end up with a different idea of which customers count.
Set the commission mechanics in detail. Describe exactly what triggers payment, whether it applies only to the first contract or to repeat business, how long the tail lasts after introduction, and how commission is handled if the customer pays in instalments, cancels, or refunds. Be explicit about VAT treatment too.
Deal with termination and survival. Your agreement should say how either party can end the relationship and, crucially, what happens to commissions already earned or still in the pipeline when it ends. A well drafted clause lets the Introducer earn on introductions already made, while stopping the clock on new ones.
Add the protective clauses. Confidentiality, data protection, anti-bribery compliance, and a clear statement that the Introducer has no authority to bind the Supplier are standard. You should also think about exclusivity, non-solicitation, and dispute resolution before finalising.
Common questions
Q What is the difference between a Commission Agreement and an Agency Agreement?
An Introducer under a Commission Agreement simply passes leads to the Supplier and has no power to negotiate terms or conclude contracts. A commercial agent, by contrast, negotiates or concludes sales on behalf of a principal and can fall within the Commercial Agents Regulations 1993, which give agents specific rights on termination. The wording of your contract, and how the relationship actually operates in practice, both matter when a court looks at which category you are in.
Q How is commission usually calculated?
There is no single correct approach. Common models include a flat fee per qualifying introduction, a percentage of the first invoice, a percentage of net revenue over a fixed period, or a tiered rate that drops after year one. The right structure depends on your margins, sales cycle, and how much value the Introducer actually adds. Whatever you choose, make sure the calculation formula and payment timing are written out so there is no room for interpretation later.
Q Do I need to register a Commission Agreement anywhere?
No. A Commission Agreement is a private contract between two businesses and does not need to be registered with Companies House, HMRC, or any regulator. You should, however, keep signed copies on file and make sure your accounting treats commission payments correctly for VAT and corporation tax purposes. If personal data about introduced customers is being shared, both parties also need to comply with UK GDPR.
Q Can the Introducer work with my competitors at the same time?
That depends entirely on what the contract says. Unless you include an exclusivity clause, the default position is that the Introducer is free to refer business to whoever they like, including your direct competitors. If exclusivity matters to you, negotiate it upfront and be realistic: an Introducer asked to work exclusively will usually expect higher commission rates or some form of minimum guarantee in return.
Q What happens if the introduced customer keeps buying for years?
This is the 'tail' question, and it is worth thinking about carefully. Some agreements pay commission only on the first contract. Others pay on all business from that customer for a fixed tail period, often 12 or 24 months from introduction. A few pay indefinitely. Each approach has trade-offs, so decide what feels fair given how much ongoing effort the Introducer will put in after the initial introduction.
Q Is the Introducer an employee or self-employed?
A properly structured Commission Agreement creates a business-to-business relationship, not employment. The Introducer is an independent contractor responsible for their own tax, National Insurance, and expenses. It is worth including an express clause confirming this, because if the working arrangements look more like employment in practice, HMRC can look through the paperwork and treat the relationship differently.
Q What if the Supplier refuses to pay commission that is due?
First, check the contract wording carefully to confirm the commission has actually been earned under the agreed formula. If it has, raise it in writing and give the Supplier a chance to pay. If they still refuse, you may be able to claim interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998, and ultimately bring a breach of contract claim. Good record keeping from day one makes these disputes much easier to resolve.
Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice. LegalDocuments.co.uk is not a law firm and does not provide regulated legal advice.
This article is for general information only. It is a tool to help you find your way — not legal advice, and not a substitute for speaking to a qualified adviser about your situation.