Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice.
Updated June 2026 · England & Wales
When parents separate or divorce, grandparents can find themselves pushed to the edge of family life, sometimes losing contact with grandchildren they've helped raise. It's one of the quieter heartbreaks of family breakdown, and one the law in England and Wales handles in a roundabout way.
Unlike parents, grandparents don't have an automatic legal right to spend time with their grandchildren, but that doesn't mean the door is closed. There are recognised routes, from informal conversations through mediation and, where necessary, an application to the family court.
This guide walks through how those options work in practice, what the court looks at when a grandparent asks to be involved, and the sensible order in which to try each step. If you're worried about losing that bond, there are things you can do, and doing them in the right order matters.
Overview
The phrase 'grandparents' rights' is a bit of a misnomer in English and Welsh law. Grandparents do not hold automatic parental rights in the way that mothers and most fathers do. Instead, what exists is a framework under the Children Act 1989 that allows people with a genuine interest in a child's welfare, including grandparents, to ask the court to make orders about the time they spend with that child.
In most cases a grandparent first needs the court's permission (leave) to apply, and then a separate decision is made on whether contact is in the child's best interests. The child's welfare is always the court's paramount concern. That single principle shapes everything: how judges weigh arguments, what evidence matters, and why a history of meaningful involvement with the grandchild tends to carry weight.
Before court, though, the expectation is that families will try to resolve matters between themselves, usually through conversation first and then mediation if needed. The court is the last resort, not the first.
Key steps
Start with a direct conversation. Before anything formal, try to speak with one or both parents about maintaining contact. Keep the focus on the grandchild rather than on grievances between the adults. Many disputes soften when grandparents make clear they want to support, not interfere, and an informal arrangement avoids the cost, delay and strain that legal routes bring with them.
Consider family mediation. If direct conversation stalls, a trained family mediator can help both sides talk productively in a neutral setting. Mediation often uncovers workable compromises, such as shorter visits, supervised time, or video calls, that parents might resist in court but accept around a table. It's also a required step before most family court applications involving children.
Attend a MIAM. A Mediation Information and Assessment Meeting is usually mandatory before applying to court. At the MIAM, a mediator explains the process and assesses whether your case is suitable for mediation. Even if the other party refuses to take part, attending the MIAM yourself produces the certificate the court will expect to see with your application.
Apply for permission and a Child Arrangements Order. Grandparents normally need to apply for leave (permission) to bring a case, then apply for a Child Arrangements Order setting out contact. This is done on form C100. Court fees apply, so check gov.uk for the current amount. Fee exemptions may be available on low income or certain benefits.
Prepare your evidence carefully. The court will want to understand your existing relationship with the grandchild, the reasons contact has broken down, and why renewed contact would serve the child's welfare. Photographs, messages, school pick-up history and evidence of regular care all help. Keep your account measured and child-focused; hostility towards the parents rarely helps your case.
Q Do grandparents have automatic rights to see their grandchildren in the UK?
No. Under current law in England and Wales, grandparents do not have an automatic legal right to contact with grandchildren. They can, however, apply to the family court for permission to seek a Child Arrangements Order. The court will consider factors such as the existing relationship with the child and whether contact is in the child's best interests before granting any order.
Q What is a Child Arrangements Order?
A Child Arrangements Order is a court order under the Children Act 1989 that sets out who a child lives with, spends time with, or otherwise has contact with. Grandparents can apply for one, usually after first obtaining the court's permission. The order can specify direct contact, such as visits, or indirect contact, such as phone calls, letters or video calls, depending on what suits the child.
Q Is mediation compulsory before going to court?
In most family cases involving children, you must attend a Mediation Information and Assessment Meeting (MIAM) before applying to court. There are limited exemptions, for instance where there has been domestic abuse or urgent risk to the child. The MIAM itself is not mediation but an assessment of whether mediation could work, and it produces a certificate the court will ask to see.
Q How long does the court process usually take?
Timescales vary significantly depending on the complexity of the case and local court workloads. Straightforward matters can be resolved within a few months, while contested cases involving safeguarding checks, welfare reports from Cafcass, or multiple hearings may take considerably longer. Taking steps to resolve matters through mediation first often produces a faster and less stressful outcome than a contested court process.
Q What will the court look at when deciding a grandparent's application?
The child's welfare is the paramount consideration. Judges apply the welfare checklist in the Children Act 1989, which includes the child's wishes and feelings (given their age), their needs, the likely effect of any change, and any risk of harm. The nature and depth of the existing grandparent-grandchild relationship is often central to how the court weighs the application.
Q Can parents stop grandparents seeing their grandchildren?
Parents generally have the day-to-day authority to decide who their children spend time with. If they refuse contact, grandparents cannot force the issue informally. The route is to try mediation and, if that fails, apply to the family court for permission to seek a Child Arrangements Order. The court can override a parent's refusal where contact is shown to be in the child's best interests.
Q Can legal aid help with the cost of an application?
Legal aid for private family law matters is limited but may be available in certain circumstances, such as where there is evidence of domestic abuse. Eligibility also depends on income and capital. Many grandparents fund applications privately or represent themselves. Mediation may be covered by legal aid for those who qualify, which is another reason to explore that route first.
Worried about losing contact with your grandchildren?
Grandparent contact cases turn on the detail of your family history and the steps you take in the right order. An experienced legal adviser can talk through your specific situation on the phone and help you think through what to do next based on what you describe.
✓Plain-English answers to your specific questions about contact
✓A clearer sense of whether mediation or a court application fits your circumstances
✓What to watch out for in your case before taking the next step
✓Practical perspective on how grandparent applications tend to work in practice
Personal call · For information only · Independent advisers
Written & reviewed by
Brad Askew Solicitor (non-practising)
Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice. LegalDocuments.co.uk is not a law firm and does not provide regulated legal advice.
This article is for general information only. It is a tool to help you find your way — not legal advice, and not a substitute for speaking to a qualified adviser about your situation.