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Small Claims Court UK: FAQs on Claims Under £10,000

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Part ofCounty Court Forms UK

Updated June 2026 · England & Wales
If you're thinking about taking someone to the small claims court, you probably have a long list of questions. That's completely normal. Most people who end up in this position have never been through a civil claim before, and the prospect of court, even the more informal small claims track, can feel daunting. On this page we've pulled together the questions people ask most often about small claims in England and Wales, checked against the current Civil Procedure Rules and GOV.UK guidance. The answers below are general in nature and are not a substitute for guidance on your specific situation. The small claims process is designed so that ordinary people can use it without a lawyer, but that doesn't mean every case is straightforward. If your question isn't covered here, a short call with an experienced legal adviser can often save you a lot of time and worry before you file.

At a glance

  • General small claims limit: £10,000 for most civil disputes (CPR rule 26.9(4)).
  • Personal injury limit: overall claim £10,000 or less, and the pain/suffering/loss-of-amenity element no more than £5,000 (most RTA claims), £1,000 (specific RTA circumstances under CPR rule 26.10), or £1,500 (any other personal injury claim).
  • Housing disrepair limit: estimated repair cost £1,000 or less AND any other damages £1,000 or less.
  • Issue fees: scaled from £35 (claims up to £300) to £455 (claims up to £10,000), then 5% of the claim above that — check the current EX50 fee schedule before you pay, as fees are reviewed periodically.
  • Mediation: if your claim is £10,000 or less and disputed, you'll usually be required to try the free HMCTS Small Claims Mediation Service before a hearing is listed.
  • Costs: under CPR rule 27.14, the winner generally cannot recover solicitor's fees — only fixed costs, court fees, and limited expenses, unless the other side behaved unreasonably.
  • Enforcement: if a judgment isn't paid, options include a warrant of control (bailiffs), an attachment of earnings order, a third-party debt order, or a charging order.
  • Appeals: limited grounds, and you must act within 21 days of the decision.

What is the small claims track?

The small claims track is one of four case-management tracks in the County Court system of England and Wales, alongside the fast track, the intermediate track (introduced in October 2023), and the multi-track. It's designed for lower-value, less complex civil disputes — typically unpaid invoices, faulty goods, poor workmanship, deposit disputes, minor property damage, or money lent to friends or family that hasn't been repaid.

The appeal of the small claims track is accessibility: you don't need a solicitor, hearings are comparatively informal (often held in the judge's room rather than a courtroom for claims under £10,000), and — because costs recovery is deliberately restricted (see below) — the financial risk of losing is much lower than on the higher tracks, where the loser can typically be ordered to pay a large share of the winner's legal costs.

That said, "informal" doesn't mean "undemanding." You still need to understand your legal position, gather the right evidence, and present your case clearly. Getting that wrong at the start can be expensive to fix later.

Who can use it: the claim value limits

Track allocation isn't purely mechanical — under CPR rule 26.13, the court also weighs the complexity of the facts and law, the number of parties, and how much oral or expert evidence is likely to be needed. But financial value is the starting point, and it works differently depending on the type of claim.

General claims

For most disputes, the small claims track is the normal track for any claim worth £10,000 or less (CPR rule 26.9(4)). Value is assessed by the court and, under CPR rule 26.13(2), disregards any amount that isn't genuinely in dispute, any claim for interest, costs, and contributory negligence.

Personal injury claims

The rules are more layered here, and were tightened by the 2021 whiplash reforms. Under CPR rule 26.9(1)(a), a personal injury claim is normally small claims only if the overall value is £10,000 or less, and the "damages for personal injuries" element — legally defined as compensation for pain, suffering and loss of amenity only, excluding your other losses such as lost earnings, care costs or medical expenses — doesn't exceed:

| Claim type | PSLA limit | |---|---| | Most road traffic accident (RTA) personal injury claims | £5,000 | | RTA claims in specific circumstances (CPR rule 26.10) — broadly: accidents before 31 May 2021, or claims by children, protected parties, cyclists, motorcyclists, pillion passengers, horse riders, pedestrians, or where the other vehicle was registered outside the UK | £1,000 | | Any other (non-RTA) personal injury claim | £1,500 |

One further wrinkle: RTA whiplash claims brought by children or protected parties, arising on or after 31 May 2021, are excluded from the small claims track altogether and go straight to the fast track (CPR rule 26.11).

Housing disrepair claims

A tenant's claim against a landlord seeking repairs is normally allocated to the small claims track only if the estimated cost of the repair work is £1,000 or less, and any separate damages claimed are also £1,000 or less (CPR rule 26.9(1)(b)). A claim for harassment or unlawful eviction is never allocated to the small claims track, regardless of value (CPR rule 26.12(2)).

How to start a small claim

Before you claim

Try to resolve the dispute first. Send a clear letter before action (sometimes called a letter before claim) setting out what's owed, why, and what you want the other side to do, with a fair deadline — commonly 14 days — to respond. The court expects this, and unreasonable pre-action conduct can affect costs later.

Check you're still in time. Under section 5 of the Limitation Act 1980, most simple contract claims must be brought within six years of the breach; a similar period generally applies in tort under section 2 of the same Act. Other claim types can have different, sometimes much shorter, limitation periods.

Making the claim

Most claims are made online. For claims of £25,000 or less, GOV.UK's online money claims service is the current route; the older Money Claim Online (MCOL) service is still used for higher-value claims and for some claims started before 8 October 2024. You'll need the defendant's name and address and either a card to pay the court fee or a "help with fees" reference number.

Claim by post using form N1 if you don't know the exact amount you're claiming, or if your claim is for more than £25,000 and you need help paying the fee. Send the completed form, with your court fee, to the Civil National Business Centre.

Court fees

You must pay an issue fee when you file, based on the amount you're claiming plus any interest. The current bands published on GOV.UK's civil court fees (EX50) page are:

| Claim amount | Fee | |---|---| | Up to £300 | £35 | | £300.01 to £500 | £50 | | £500.01 to £1,000 | £70 | | £1,000.01 to £1,500 | £80 | | £1,500.01 to £3,000 | £115 | | £3,000.01 to £5,000 | £205 | | £5,000.01 to £10,000 | £455 | | £10,000.01 to £200,000 | 5% of the claim | | More than £200,000 | £10,000 |

If the claim later goes to a hearing, a separate hearing fee is payable — check the current amount on the EX50 fee schedule, as court fees are reviewed periodically and this page won't always show the latest figure. If you win, you can ask the court to order the other side to reimburse your fees.

Help with fees

If you're on a low income or receive certain benefits, you may be able to apply for help with fees online (you'll get a reference number to use when you claim) or by post using form EX160 alongside your N1.

If the claim is defended: mediation and directions

If the defendant disputes your claim, the case is allocated to the small claims track and the court issues directions — typically deadlines for exchanging evidence and witness statements. Before it gets to a hearing, if your claim is £10,000 or less you'll usually be told you must attend the free HMCTS Small Claims Mediation Service (road traffic accident, personal injury and housing disrepair claims are excluded from this automatic referral). A mediator speaks to both sides separately by phone, usually for up to an hour, to help you reach a settlement; it's confidential, and nothing said during mediation can be raised at a later hearing. If you don't attend when told to, the judge can sanction you — including striking out your claim or ordering you to pay costs you'd otherwise have avoided, even if you'd have won.

What happens at the hearing

If mediation doesn't resolve things, the case goes to a hearing — for claims under £10,000, this can be held informally in the judge's room. You can represent yourself, instruct a solicitor or barrister, bring a lay adviser, or — with the court's permission — have someone else speak for you. You'll normally get the decision on the day, confirmed in writing afterwards. If you win and the defendant doesn't pay, you'll need to take separate enforcement action.

What you can — and can't — recover in costs

This is one of the most misunderstood parts of the small claims track. Under CPR rule 27.14, the court generally cannot order the losing party to pay the winner's solicitor's fees. What can usually be recovered is limited to: fixed costs for issuing the claim, court fees paid, reasonable travel expenses for attending the hearing, a capped sum for loss of earnings or leave, and a capped contribution towards an expert's fees. The court can also order further costs where a party has behaved unreasonably — but losing the case, or simply rejecting a settlement offer, isn't of itself unreasonable behaviour. This is the main reason instructing a solicitor rarely makes financial sense for a small claim: even a clear win won't recover those fees.

If you win: enforcing the judgment

Winning a judgment and being paid are two different things. If the defendant doesn't pay within the time ordered, you'll need to apply to enforce it, and pay a further court fee to do so. Common routes include:

  • Warrant of control — county court bailiffs collect the debt or seize goods to sell; apply using form N323 if you're owed £5,000 or less, or transfer to the High Court for a writ of control (form N293A) if you're owed £600 or more.
  • Attachment of earnings order (form N337) — the court orders the debtor's employer to deduct money from their wages.
  • Third-party debt order (form N349) — freezes money the debtor holds in a bank, building society or business account.
  • Charging order (form N379) — secures the debt against land or property the debtor owns, so it must be paid when the property is sold.

You can also apply for an order requiring the debtor (or, for a company, an officer of it) to attend court and disclose their income and outgoings, to help you decide which enforcement route is likely to work. You cannot enforce a judgment while the debtor has "Breathing Space" debt-respite protection in place.

If you lose: appeals

You can appeal, but only on limited grounds — typically that the judge made a legal error, or that the decision was plainly wrong on the facts. Simply disagreeing with the result isn't enough, and you'll usually need the court's permission to appeal. You must act within 21 days of the decision.

This guide provides general information about the small claims track in England and Wales. It is not legal advice and is not a substitute for advice tailored to your specific circumstances. The law described was accurate as at July 2026 and is subject to change — always check GOV.UK and legislation.gov.uk for the most current position, particularly for exact fee amounts.

Last reviewed: July 2026 by a non-practising solicitor · Next review due: July 2027 or on legislative change.

Common questions

Q What is the maximum value for a small claim in England and Wales?
For most civil disputes, the small claims track is the normal track for claims worth £10,000 or less, under CPR rule 26.9. Lower thresholds apply to personal injury claims and to housing disrepair claims (see below), and value is assessed by the court, disregarding interest, costs, and any amount not genuinely in dispute. If your claim is worth more than £10,000, it will usually be allocated to the fast track (up to £25,000), the intermediate track (up to £100,000, a track introduced in October 2023), or the multi-track for higher-value or more complex claims. Allocation isn't decided on value alone — the court also looks at the complexity of the facts and law, the number of parties, and how much oral evidence is likely to be needed.
Q What is the small claims limit for personal injury and housing disrepair claims?
These are lower than the general £10,000 limit, and the personal injury rule has three tiers. Under CPR rule 26.9(1)(a), a personal injury claim is normally allocated to the small claims track only if the overall claim is £10,000 or less AND the 'damages for personal injuries' element — meaning compensation for pain, suffering and loss of amenity only, not your other losses such as lost earnings or medical costs — is no more than: £5,000 for most road traffic accident (RTA) claims; £1,000 for RTA claims falling into specific categories (broadly: accidents before 31 May 2021, or claims by children, protected parties, cyclists, motorcyclists, horse riders, pedestrians, or where the other vehicle was registered abroad — see CPR rule 26.10); or £1,500 for any other (non-RTA) personal injury claim. Note that RTA whiplash claims by children or protected parties arising on or after 31 May 2021 are excluded from the small claims track altogether and go to the fast track instead (CPR rule 26.11). Housing disrepair is simpler: a tenant's claim requiring a landlord to carry out repairs is normally small claims only if the estimated cost of the repairs is £1,000 or less AND any separate damages claimed are also £1,000 or less (CPR rule 26.9(1)(b)). A claim for harassment or unlawful eviction is never allocated to the small claims track, whatever its value.
Q How much does it cost to start a small claim?
The court charges an issue fee when you file, scaled to the amount you're claiming (plus any interest). As published on GOV.UK's civil court fees (EX50), the bands run from £35 for claims up to £300, rising through several bands to £455 for claims between £5,000.01 and £10,000, then 5% of the claim value for £10,000.01 to £200,000. If you use the paper form and don't know the exact amount, you pay the fee for your best estimate — or £10,000 if you leave the amount blank. If the case is later listed for a hearing, a separate hearing fee applies; check the current amount on the EX50 fee schedule before you commit, as court fees are reviewed periodically. If you're on a low income or receive certain benefits, you may be able to apply for help with fees, either online before you claim or by post alongside form EX160. You can also ask the court to make the losing party reimburse your court fees if you win.
Q Do I need a solicitor for a small claim?
No, and most people don't use one. The small claims track is designed to be used by litigants in person, and judges are used to helping people through the hearing informally — GOV.UK confirms hearings can take place in the judge's room rather than a courtroom for claims under £10,000. You can represent yourself, pay a solicitor or barrister, bring someone to advise you who isn't a lawyer, or (with the court's permission) ask someone to speak on your behalf. The rules on evidence and procedure still apply, and — importantly — you generally can't recover your legal costs even if you win (see below), which is the main reason many people choose to go it alone at this level. If the amount at stake is meaningful to you, or the facts are complex, it can still be sensible to get advice before you commit to filing.
Q Can I claim legal costs if I win a small claim?
Costs recovery on the small claims track is deliberately limited under CPR rule 27.14. The court generally cannot order the losing party to pay your solicitor's fees. What you can usually recover is: any fixed costs for issuing the claim; court fees you've paid; reasonable travel expenses and limited loss-of-earnings for attending the hearing (capped at the amount set in Practice Direction 27A); a capped contribution to an expert's fees; and, in a claim involving an injunction or specific performance, a limited sum for legal advice. The court can also order a party who has 'behaved unreasonably' to pay further costs assessed summarily — but simply losing, or rejecting a settlement offer, isn't of itself unreasonable behaviour. This costs-shifting limit is the main reason solicitors' fees aren't usually worth incurring for a small claim: even winning outright won't get them back.
Q Will I have to go to mediation before my case is heard?
If your claim is £10,000 or less and the other side disputes it, you'll usually be told you must attend the free HMCTS Small Claims Mediation Service before a hearing is listed. A trained mediator speaks to both sides separately by phone, usually for up to an hour, to help you explore a settlement — it's confidential, and nothing said during mediation can be mentioned at a later hearing. Road traffic accident, personal injury and housing disrepair claims are excluded from the automatic mediation referral. If you don't attend a mediation appointment you've been told to attend, the judge can sanction you — including striking out your case or ordering you to pay costs you'd otherwise have avoided, even if you go on to win. If you have a good reason for not attending, tell the court (in your Money Claims online account or at the hearing), and the judge will take it into account.
Q What happens if the defendant doesn't respond to my claim?
If the defendant doesn't reply by their deadline, or doesn't pay what's admitted, you can ask the court to enter default judgment against them. If you claimed online, you request judgment through your online account. If you used a paper claim form, you use form N225 (for a specified/fixed amount) or form N227 (where the court needs to decide the amount). Getting a judgment is only the first step, though — if the defendant then still doesn't pay, you'll need to take separate enforcement action to actually recover the money.
Q What happens at the small claims hearing?
If the claim can't be resolved through mediation or settlement, it goes to a hearing — for claims under £10,000, this is often informal and held in the judge's room rather than a full courtroom. You'll usually get the court's decision on the day, followed by written confirmation by post. If you win, the court orders the defendant to pay you; if they still don't pay, you'll need to take enforcement action (see below). You can represent yourself, instruct a solicitor or barrister, bring a lay adviser, or — with the court's permission — have someone else speak for you.
Q Can I appeal if I lose?
Yes, but only on limited grounds and within a strict timescale. You must apply to appeal within 21 days of the decision, and you'll usually need the court's permission — showing that the judge made a legal mistake, or that the decision was plainly wrong on the facts. Simply disagreeing with the outcome isn't enough. GOV.UK's 'which court or tribunal to appeal to' tool and Citizens Advice can point you to the right process; act quickly, as the 21-day window runs from the date of the decision, not from when you receive the written order.
Q What happens if the defendant ignores the judgment?
Winning a judgment and being paid are two different things. If the defendant doesn't pay within the time ordered, you'll need to apply to enforce it — and you'll pay a further court fee to do so. Common options include: a warrant of control (sending county court bailiffs to seize goods — apply using form N323 if you're owed £5,000 or less), or, for debts of £600 or more, transferring to the High Court for a writ of control using form N293A; an attachment of earnings order (form N337), which asks the debtor's employer to deduct money from their wages; a third-party debt order (form N349), which can freeze money in the debtor's bank account; and a charging order (form N379) against land or property they own, so they must pay you when it's sold. You can also ask the court to order the debtor to attend court and disclose their means (form N316, or N316A for a company officer) before deciding which route to use. You cannot enforce a judgment while the debtor has a 'Breathing Space' debt-respite protection in place.
Q How long do I have to bring a small claim?
Under section 5 of the Limitation Act 1980, claims for breach of a simple contract generally must be brought within six years of the breach (a similar six-year period applies to most claims in tort under section 2). Different, often shorter, periods apply to some other types of claim, and the clock can start running at a different point depending on the facts — for example, from the date a debt fell due, or from a later date if it was fraudulently concealed. Limitation is technical, and missing the deadline usually means losing the right to claim altogether, so it's worth getting guidance tailored to your situation before you assume you're in time.
Q Do I have to try to resolve the dispute before I go to court?
The court expects you to have made reasonable attempts to resolve matters first — typically a clear letter before action (or letter before claim) setting out what's owed, why, and what you want the other side to do, with a fair deadline (commonly 14 days) to respond. Skipping this step won't stop you issuing a claim, but a court can penalise unreasonable pre-action conduct in costs, and the correspondence itself often becomes useful evidence of what was said and when.
Q How do I actually start a small claim?
Most people claim online, unless they don't know the exact amount owed or their claim exceeds £25,000 and they need help with fees, in which case a paper form N1 sent to the Civil National Business Centre is used instead. Claims of £25,000 or less are made and managed through GOV.UK's online money claims service; the older Money Claim Online (MCOL) service continues to be used for higher-value claims and for some claims made before 8 October 2024. You'll need the defendant's name and address, details of what's owed and why, and either a card to pay the court fee or a 'help with fees' reference number if you've already applied for fee support.

Sources

This guide is based on primary UK law and official guidance.

Brad Askew, Solicitor (non-practising)

Written & reviewed by

Brad Askew Solicitor (non-practising)

Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice. LegalDocuments.co.uk is not a law firm and does not provide regulated legal advice.

Legal disclaimer
This article is for general information only. It is a tool to help you find your way — not legal advice, and not a substitute for speaking to a qualified adviser about your situation.