Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice.
Updated June 2026 · England & Wales
When a business dispute cannot be settled through conversation or negotiation, court proceedings may become the route to a resolution. Commercial litigation covers the formal process of bringing, or defending, a business claim through the civil courts of England and Wales.
It is used for a wide spectrum of disagreements, from unpaid invoices and broken contracts to shareholder fallouts, partnership breakdowns, professional negligence claims and disputes over intellectual property. The process is governed by the Civil Procedure Rules and can move through several defined stages before a case ever reaches a courtroom.
Costs add up quickly, timeframes can stretch over many months, and the commercial relationship between the parties is often strained long before a judgment is handed down. Understanding the sequence of steps, and what is expected at each one, helps you make informed decisions about whether to pursue, settle or defend a claim.
Overview
Commercial litigation is the formal court process used to resolve disputes between businesses, or between a business and an individual, where the matter relates to trading, contracts, company affairs or commercial obligations. In England and Wales, most commercial claims are heard in the County Court, the Business and Property Courts of the High Court, or specialist lists such as the Commercial Court, the Technology and Construction Court or the Chancery Division, depending on the value, complexity and subject matter.
The process is structured by the Civil Procedure Rules (CPR), which set out the steps each party must take, the deadlines that apply, and the standards of conduct expected throughout. Before any claim is issued, parties are generally required to comply with a pre-action protocol, which encourages early exchange of information and genuine attempts to settle.
If the dispute cannot be resolved, a claim can be issued, defended, tested through disclosure and witness evidence, and ultimately determined at trial. Alternative dispute resolution runs alongside the whole process and can be used at any point to reach a negotiated outcome.
Key steps
Pre-action conduct and protocols. Before issuing a claim, you are expected to follow the Practice Direction on Pre-Action Conduct or any specific protocol that applies to your dispute. This usually means sending a detailed letter of claim, giving the other side a reasonable window to respond, exchanging key documents and considering alternative dispute resolution such as mediation or negotiation. Failing to engage properly at this stage can result in costs penalties later.
Issuing the claim form. If the dispute cannot be resolved, proceedings are started by completing a claim form and filing it at the appropriate court, along with the court fee. The claim form identifies the parties, summarises the nature of the claim and states the remedy sought, whether that is a money judgment, an injunction or a declaration. Particulars of claim setting out the detailed case may be served with it or shortly afterwards.
Service, acknowledgement and defence. Once issued, the claim form must be served on the defendant in accordance with the rules on service. The defendant then has a limited period to file an acknowledgement of service and, after that, a defence responding to each allegation. A counterclaim may also be brought at this stage. If no response is filed within the permitted time, the claimant may be able to apply for judgment in default.
Case management and disclosure. The court takes an active role in managing the case, issuing directions on how it will progress, allocating it to a track and fixing a timetable. Disclosure requires each party to identify and produce relevant documents, including those that are unhelpful to their own case. Witness statements are then exchanged, and expert evidence may be directed where the issues require specialist input.
Trial, judgment and enforcement. If settlement is not reached, the case proceeds to trial, where the judge hears evidence, considers submissions and delivers judgment. The losing party is usually ordered to pay a proportion of the successful party's legal costs. Where a money judgment is not paid voluntarily, enforcement options include charging orders, third party debt orders, attachment of earnings and instructing enforcement agents.
Q How long does commercial litigation usually take?
The timescale depends heavily on the complexity of the dispute, the value at stake and the court involved. Straightforward cases may be resolved within several months, particularly if settled early, while complex multi-party or high value claims can take a year or more to reach trial. Pre-action steps, disclosure, expert evidence and court availability all influence the overall timetable.
Q What is the pre-action protocol and do I have to follow it?
Pre-action protocols, together with the Practice Direction on Pre-Action Conduct, set out what parties are expected to do before starting a claim. This typically includes sending a letter of claim, sharing key documents and exploring settlement. Although the requirements are not laws in themselves, the court takes non-compliance seriously and can impose costs consequences on a party that ignores them.
Q Do I have to try mediation before going to court?
Mediation is not always compulsory, but the courts strongly encourage alternative dispute resolution and expect parties to consider it at every stage. Refusing to engage in reasonable settlement attempts can result in adverse costs orders, even for the winning party. Mediation is often faster and cheaper than trial and preserves commercial relationships where a judgment would not.
Q What costs am I likely to face in commercial litigation?
Costs include court fees, legal representation, expert witnesses and disbursements. The general rule is that the losing party pays a proportion of the winner's costs, but recovery is rarely complete and the court has wide discretion. Budgets are often set early in multi-track cases, and conduct throughout the case, including settlement offers made under Part 36, affects the final costs order.
Q Which court will hear my commercial claim?
Allocation depends on the value and nature of the dispute. Lower value claims are generally dealt with in the County Court, while higher value or more complex matters are heard in the Business and Property Courts of the High Court. Specialist lists such as the Commercial Court, the Chancery Division and the Technology and Construction Court handle particular types of business disputes.
Q What happens if the other side ignores the claim?
If the defendant fails to acknowledge service or file a defence within the required time, the claimant may be able to apply for default judgment. This can be a quick route to a binding decision, although the defendant may still apply to set it aside in certain circumstances. Default judgment does not guarantee payment, so enforcement steps may still be needed.
Q Can a commercial dispute be settled after proceedings have started?
Yes, cases frequently settle at various stages, including shortly before trial. Settlement can be reached through direct negotiation, mediation, a round table meeting or formal offers such as Part 36 offers, which carry specific costs consequences. Any agreement can be recorded in a settlement agreement or a consent order, bringing the proceedings to an end on agreed terms.
Thinking about taking a business dispute to court?
Commercial litigation involves strict procedure, real costs and strategic choices that benefit from a clear head before you act. An experienced legal adviser can help you think through your options based on what you describe, so you understand the landscape before committing to a path.
✓Plain-English answers to your specific questions about the process
✓Practical perspective on the stages relevant to what you describe
✓Guidance on what to watch out for in your circumstances
✓Clarity on possible next steps before you decide how to proceed
Personal call · For information only · Independent advisers
Written & reviewed by
Brad Askew Solicitor (non-practising)
Brad is on the roll of solicitors of England & Wales but does not hold a practising certificate and does not provide legal advice. LegalDocuments.co.uk is not a law firm and does not provide regulated legal advice.
This article is for general information only. It is a tool to help you find your way — not legal advice, and not a substitute for speaking to a qualified adviser about your situation.